Hosting & Domains

24/7 Expert Support

In addition to the contact form available on the Contact Us page, our support system encompasses four key components: in-context help, video tutorials, frequently asked questions (FAQs), and a help desk ticketing system. These elements work together to provide comprehensive assistance and easy access to the information and support they need.

Context Help

If you get lost inside our In the Control Panel, the first step is to press the Help button, available on every page. A pop-up window will appear, providing detailed information about all operations that can be performed on the current page. Each pop-up opens on the same page, allowing you to quickly return to your work.

Video Tutorials

Our extensive library of tutorial videos shows you exactly how to use our hosting Control Panel. Perfect for those who prefer watching over reading, these step-by-step clips make it easy for anyone to navigate and get comfortable with the features in no time.

F.A.Q.

If you can’t find the answer you’re looking for, check out our extensive Frequently Asked Questions section, featuring real questions from users and practical solutions. We regularly update it with new Q&As to keep up with innovations and additions to our platform.

Ticketing System

If you still can’t find the solution you’re looking for in the FAQ section, you can reach out to our friendly team of customer support engineers, available 24/7 and ready to help with any question. Every support ticket you submit will be answered within an hour (with an average response time of just 20 minutes), so you won’t have to wait long to get the help you need.

Contact Sales:

US Toll Free: +1-855-211-0932
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 328320

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

Check your server status
To check the status of your server if you think there is a problem, please go to: www.properstatus.com